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Direct Mail Response Rates: What Mail Marketers Want You to Know

Direct Mail Response Rates: What Mail Marketers Want You to Know

What’s one of the biggest challenges with sending out direct mail? Getting a response.

The response rate is the metric that marketers use to determine the success of a mailing. The higher the response rate, the better the chance you have to grow your business.

Increasing your response rate will give you more bang for your marketing dollar. On average, advertisers spend $167 per person in direct mail. If you want to get a great return on that investment, read on for the top tips from mail marketers.

1. Know Your Market

What is it about your target market that would make them need your service? That’s what you want to address in your mailer. You need to address the “pain points” of your target market.

A dentist’s office can send out a mailer that addresses the fears of potential new patients. Many people fear going to the dentist. In this instance, the dentist can show how their approach helps patients overcome that fear.

2. Use a Good List

There are a number of things that will impact your success rate. The quality of your list is one of them. A list from three years ago might be inexpensive to purchase, but it won’t do you any good.

Before you send out your direct response mail, process the data you have to make sure your mail pieces are being sent to the right place.

For example, if you’re running a political campaign and you want to remind Democrats who is running for what office. You want to send it to registered democratic households. People move frequently and there’s a chance that you could be sending your campaign lit to registered Republicans.

3. Have a Call to Action

What’s the next step someone needs to take after they read your mailer? That’s a call to action. You need to communicate that with your readers.

A restaurant might include a coupon to invite people to visit. A plumber or a landscaper may have people call for a free estimate.

Whatever that next step is, make it clear and stand out in the design. Remember, people are going to look at your direct mail piece for a few seconds.

You only want to have one call to action. Trying to jam several calls to action into a mailer will only create inaction.

4. Have a Clean Design

You have to resist the urge to put everything great about your business in a direct mail piece. Think like your target market. They get the mail, flip through it, and look at it quickly before they decide what to do with it.

You have to get your point across in just a few seconds. The design of your direct mail piece will have a huge impact

You want to have a headline that stands out – that should be enough to get their attention. Have a couple of images, but not too many as that will clutter the mailing piece.

Mail marketers approach design in a way that encourages the reader to take the next step. The purpose of the headline is to look at the text and images.

The text and images are done in a way that brings readers to the call to action. The call to action is crafted to get people to convert.

Top Tips From Mail Marketers to Increase Response Rates

When you invest in a direct mail campaign, you want to make sure you get the best response rate possible. The tips that the best mail marketers use to increase response rates include understanding the target market, using a call to action, and having a clean list.

Are you ready to start your next direct mail campaign? Contact us today to find out about our direct mail services today.

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Don’t DIY: What to Look for In Direct Mail Marketing Companies

Don’t DIY: What to Look for In Direct Mail Marketing Companies

Did you know direct mail marketing companies can save you money on your mail advertising campaign? It’s true. Hiring the right company is cheaper than handling the campaign yourself.

But beware. Hiring the wrong company can actually increase the cost instead.

So how can you know what to look for in a direct mail marketing company? Just keep reading.

In this guide, we’ve listed all the factors of a great direct mail company. For a successful campaign, hire a direct mail provider that meets these criteria.

In-House Designers

As crucial as graphic design is to your direct mail campaign, it should be a standard feature of direct mail marketing companies. But it isn’t.

Many direct mail companies don’t offer design services at all. That leaves you to find and hire yet another company to design your mailers, in addition to the company you’re paying to mail them. What a waste of time and money!

Other direct mail companies do offer design services, but not their own. With the money you pay for “their” design services, they outsource to a third party graphic design company anyway. You’re literally paying them to pay someone else to design your ads.

That means you don’t even have direct communication with the person who determines what your mail ads look like. This disorganized approach leaves way to much room for error.

Unless you already have a graphic designer on your payroll, never hire a direct mail company that doesn’t design.

Marketing Skills

Secondly, your direct mail company should also be experienced in marketing. Yet, surprisingly, many direct mail providers know very little about this.

They mostly just print and mail—how does that help you? You could do that yourself.

A good direct mail marketing company is one that has years of experience processing hundreds of campaigns for various industries. They’ll have the wisdom and insight to know the best type of direct mail advertising campaign for your business. This wisdom includes which postcard size is best and how to target, or retarget, the right audience.

Also, direct mail companies with marketing skills will be able to track the success of your campaign. One of the biggest benefits of direct mail marketing is how easily and accurately the results can be tracked. However, that won’t matter if your direct mail company knows nothing about tracking marketing metrics.

Mailing Lists

Furthermore, your marketing-savvy direct mail company will provide you with relevant mailing lists. Or, better yet, they’ll create a custom mailing list for you based on your company/campaign and their own extensive pool of resources.

To reiterate, that’s a list of qualified leads from an experienced direct mail marketing company in your local area. There is no better mailing list you could possibly wish for than that.

Pricing

The pricing of direct mail services depend on a lot more than the products and services you choose. Here are a few hidden costs to watch out for.

First, if you’re paying for design services, how much will it cost to revise a design you aren’t satisfied with? Some companies will allow a certain number of revisions for free, while others charge a fee.

 

Also, how much will the service save you on postage? Many long-established direct mail companies get special postage rates because of deals they’ve made with the postal service. This way, they can charge you less postage than you’d pay if you mailed your advertisements yourself.

Meanwhile, other companies charge you the same postage the post office would. Steer clear of these. There’s no reason you should have to pay full postage plus all the fees the direct mail provider charges you.

Know What to Look for In Direct Mail Marketing Companies

Don’t let the knowledge you’ve gained today go to waste. Bookmark or print out this page for reference. Then, use this checklist when comparing direct mail marketing companies to ensure a successful campaign.

Now, read How to Make a Direct Mail Marketing Budget.

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News from Your Direct Mail Manager: 3 Innovations from the Last Year

News from Your Direct Mail Manager: 3 Innovations from the Last Year

Technology is the way of the future—or is it?

There’s no doubt that the digital world makes it easy to connect with people, but does that mean direct mailing services are irrelevant?

Absolutely not. 77% of Millennials take the time to read any direct mail advertising they receive. And direct mail requires 21% less brainpower to process than email—something everyone in our digital age can appreciate.

If you have a direct mail manager, you’re probably up to date on the latest trends from last year. In case you don’t have one (yet), here are 3 important innovations in direct mail from 2019.

1. Retargeted Direct Mail

Imagine if you could see what your target customers are doing online. Imagine you could track their email, social media, and web browsing usage to see what they’re most interested in.

Now imagine you can use that information to send them highly personalized direct mail within 24 hours of those initial actions.

Sound like science fiction? As of 2019, it’s reality. In as little as 12 hours after digital interaction, you can create a personalized piece of mail to send directly to the user’s home.

This hyper-targeting allows you to reach your potential customers while your brand is still fresh in their minds. No wonder the current ROIs for these campaigns average nearly 30%.

2. Informed Delivery Notifications

What if you could combine your digital marketing and direct mail strategies? USPS is now offering informed delivery notifications that allow you to do just that.

Customers can access a daily “preview” of their incoming mail—including your direct mail. They can view an image of their mail’s exteriors from an app, email, or online dashboard.

But wait—it gets even better. You can include digital content as part of your campaign, allowing them to connect to your website, app, or social media pages. They can do all of this before they even receive the physical piece of mail.

This powerful one-two punch gets your brand in front of customers up to three times before they ever open your envelope. Imagine how your conversion rates could soar with this new technology!

3. Informed Visibility Tracking

A final innovation we love from 2019 is the informed visibility tool from USPS. It allows you to track every piece of mail from barcoded envelopes to bundled packages.

Why is this important? You’ll know exactly when your mail has been delivered, allowing you to coordinate the timing of your marketing efforts.

You can use this delivery information to plan the best time for paid ads and other marketing tactics on Google and your social media channels. This ensures your campaigns are both timely and perfectly optimized for maximum conversion rates.

Do You Need a Direct Mail Manager?

As a savvy business owner, you might be tempted to tackle your own direct mail campaigns.

Wouldn’t it be better to enlist the help of a professional marketer who understands the latest trends? If you want to reach your direct mail campaign goals, our direct mail managers can help you get there.

Click here to learn more about our direct mail marketing services and how we can help your company grow.

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How Much Does Direct Mail Cost? How to Make a Marketing Budget

How Much Does Direct Mail Cost? How to Make a Marketing Budget

The average person receives approximately 128 work emails and 117 consumer emails per day. Not to mention the dozens or hundreds of ads we’re exposed to on a daily basis.

Considering these facts, it’s not surprising that a growing number of consumers are expressing their preference for direct mail. Flyers, postcards, and other types of mail take up to 21 percent less cognitive effort to process than online ads and emails.

When used right, these promo materials can generate leads, build brand loyalty, and deliver highly personalized customer experiences.

But how much does direct mail cost? More importantly, is it worth it? Here’s how to budget for an effective campaign that drives business growth!

Factors Affecting the Cost of Direct Mail

As an entrepreneur or business owner, you know that every penny matters. That’s why it’s important to estimate your advertising costs and invest in those areas that bring in the highest ROI.

Direct mail advertising costs depend on several factors, such as the size of your mailing list, format selection, and postage rates. Consider the following aspects as well:

  • Graphic design
  • Personalization
  • Copywriting
  • Volume
  • Colors
  • Type of paper

How much you’ll pay depends largely on the size of your advertising materials, the number of colors in text and images, and the type of paper used. The more pieces you order, the lower the price per unit.

If you opt for high-quality materials and complex designs, expect to pay more. A flyer with multiple folds, for example, comes with a higher price tag than a basic model printed on one side.

While there are ways to lower your costs, it’s not always recommended to do so.

One option is to create the designs yourself in Microsoft Word or another program. There are hundreds of templates you may use for this purpose. However, unless you’re a graphic designer yourself, you won’t get the same results as a professional print designer.

The same goes for copywriting. You can either write the text yourself or hire a professional copywriter. Remember, your copy needs to be compelling and outline your competitive advantage.

Distribution and postage costs vary from one carrier to another. One way to reduce your expenses is to partner up with a wholesale direct mail provider. Our company can handle all your printing, fulfillment, and mailing needs at affordable rates.

How Much Does Direct Mail Cost? Get a Rough Estimate

As you see, direct mail advertising costs can vary, depending on the type of paper, consumables, designs, and more. The final price also depends on the marketing agency and shipping carrier you decide to use.

Most business owners will spend anywhere between $0.5 and $3 per unit. Again, it’s hard to determine the exact price before knowing all the details.

The best thing you can do is to reach out to a commercial printing company, present your ideas, and request quotes for each type of project. However, direct mail pays off for itself in the long run. The average response rate is around 21 percent — that’s significantly higher compared to other marketing channels.

Get the Best Deal on Direct Mailing Services

Direct mail makes it easier to target your audience with personalized messages. Plus, it’s cost-effective and can give you a competitive advantage. For best results, use it along with digital advertising.

Still wondering how does direct mail cost? Contact our team for a free quote! Let us know what you need and what your marketing budget looks like, and we’ll get back with an offer you can’t refuse.

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Colors in Advertising: How to Choose the Best Colors for Direct Mail Marketing

Colors in Advertising: How to Choose the Best Colors for Direct Mail Marketing

If you thought direct mail was a thing of the past, thing again. In today’s fast-paced online world that’s full of distractions, direct mail is one of the best ways to get your customers’ undivided attention.

In a recent survey, 54% of customers said that they enjoyed receiving direct mail about new products and services. So if you want to reap some extra ROI on your marketing spend, direct mail is a great add-on for your next campaign.

Here’s how to ensure you attract the right kind of attention and get the most bang for your buck by using the science of colors in advertising.

How Colors in Advertising Work

Colors can evoke powerful emotions in people, and advertisers have long used color as a way to press the right buttons with prospective customers.

There are four ways you can incorporate these tactics in your direct mail flyer design:

To Highlight Your Call-to-Action

An effective call to action is one of the most important parts of any design. Make it pop with an irresistible eye-catching color.

You want your customers to take action, so a vibrant hue is your best bet. Some of the best colors to encourage a response in people include tones of yellow, orange and red.

These colors really stand out, especially when they’re the brightest shade on the page.

To Set the Tone 

Using color is one of the quickest ways to set the tone of any correspondence. Bright action-inducing colors like those above give your design an energetic feel, while muted pastels create a more relaxed ambiance.

Other examples of mood-setting colors include:

  • Black for Drama
  • Gold to create a luxurious feel
  • Green brings fresh energy and life to designs
  • Grey represents reserved elegance

While you’re designing your flyer, play around with colors to see what feelings the design evokes in you. You can also look for examples of similar campaigns for comparison.

To Portray Your Services and Products in the Best Light

From the above, it figures that your color scheme depends on what you’re advertising via direct mail.

Remember to match your colors to your target audience. Bright pinks might be ideal if you’re talking to teenage girls – not so much if you’re targeting middle-aged men.

If your brand has a particular color or vibe associated with it, you should be sure to include that too. A youthful, fun brand should make use of light, bright colors. More serious or refined brands are better off with more traditional, subdued colors.

Make sure your flyer design doesn’t clash with your logo colors and that the tone of your copy complements the colors chosen.

Important Things to Consider When Using Color in Design

Before you seal the envelopes and send your beautifully-designed direct mail campaign out into the world, there are still two more steps to complete. Always choose a printer you can trust and ask to see a sample of your design before you print thousands of flyers.

Colors look different on the screen and in print. So, if you want to get the best benefit from using colors in advertising, don’t give your printer the go-ahead until you’re totally satisfied with the result.

Keep reading our blog for more tips on direct mail marketing or get in touch to set your next campaign in motion.

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Why Your Business Needs Direct Mailing Services

Why Your Business Needs Direct Mailing Services

Direct mail has been around for decades — and it won’t go away anytime soon. Despite the rising popularity of digital advertising, people are still eager to read their mail and get personalized offers. Whether you’re a small business owner or an established company, direct mailing services can increase your sales and revenue. On top of that, you’ll find it easier to build lasting relationships with your customers and keep them engaged.

According to a recent report, four in 10 Americans look forward to checking their mailbox. Over 40 percent either read or scan their mail.

The same report states that direct mail has a 21 percent return on investment. But that’s not all.

Consumers who receive offers by mail spend nearly 30 percent more money than those who don’t get those flyers, brochures, and other promotional materials.

Need more proof? Read on to find out how direct mail can benefit your business and improve customer experience!

Target Your Customers More Effectively

When you use social media, targeting your audience is a breeze. Direct mail, though, is tangible and allows you to connect with your prospects on a more personal level.

With this advertising method, you can laser-target your customers and send them the right offers at the right time. Consider working with a wholesale direct mail provider to lower your costs and reach a wider audience.

Build Trust in Your Brand

More than 293 billion emails were sent in 2019. This number is expected to reach a whopping 347.3 billion by 2023.

In addition to hundreds of emails that end up in the trash folder, consumers are exposed to dozens of banners and online ads on a daily basis. Many of these offers fail to meet their expectations because they are poorly targeted.

Direct mailing services, on the other hand, can help you build trust with your customers and increase brand awareness.

According to the report mentioned earlier, over 70 percent of Americans say that direct mail is their favorite way to connect with brands. Additionally, nearly 60 percent enjoy getting mail about new products from their favorite brands.

However, this doesn’t mean you can send a bunch of flyers and catalogs to your customers every week. Personalize your offers for each target market. Make your promo materials stand out by using the right colors, fonts, and other branding elements.

Gain a Competitive Advantage

Another reason to use direct mail is that it can give you a competitive edge.

This advertising strategy is becoming less common. Some of your competitors might not be using it at all.

By sending promotional materials to your clients by mail, your offers have a higher chance of standing out. The Internet, on the other hand, is full of ads that customers may or may not trust.

Leverage the Power of Direct Mailing Services

From memorable customer experiences and higher ROI to increased brand awareness, direct mailing services can benefit your business in a multitude of ways. This marketing strategy is highly targeted and personalized, creates a sense of trustworthiness, and comes in a familiar format.

On top of that, you can choose from a wide variety of formats and styles for your marketing materials. Oversized catalogs, brochures, postcards, and flyers are just a few to mention

So, what are you waiting for? Leverage the power of direct mail to reach more customers in less time. Contact us today to discuss your needs and find the best mail and print solutions for your business!

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Direct Mail Campaign: 3 Vital Elements For Improvement

Marketing is a complex field. Many firms have some difficulties with their direct mail campaign process. Though each individual company may have different personal goals, they all must rely on marketing campaigns — either through digital strategies, direct mail advertising, or a mix of the two — in order to successfully achieve those goals.

However, even the best attempts can go awry; direct mail marketing campaigns can miss their target, digital campaigns can get lost in the fray, and mistakes can crop up in both. These are the problems many companies face with their direct mail campaign.

Direct mail campaigns, in particular, can be more difficult because less data can be mined from their implementation; on the flipside, they are more profitable if done well due to the fact that 92% of shoppers prefer direct mail for making purchasing decisions. Rather than take another shot in the dark, consider the following vital elements of direct mail marketing campaigns.

Close-up Of Postman Hands Putting Letters View From Inside The Mailbox referencing to a direct mail campaign

Direct Mail Campaign Improvements

  • Audience

As a business, your demographic is your livelihood. In order to appeal to their needs, you must understand who they are and — more crucially — how you can get in contact with them. Make sure all of your data is up-to-date: clean up your mailing list by eliminating false addresses and continue to track purchase history and geographics so you can better target them. The more information you can collect, the more you can narrow down who they are; the more you do that, the better your response rate will be.

  • Offer

You know who they are, but what do they like? Garnering loyalty (and making sales) hinges upon what you’re willing to offer your prospective customers; if your offer does not resonate with them, they’ll find one that does elsewhere. Consider taking a look at your past strategies — what worked, what didn’t, and how they differ.

  • Design

First impressions happen in fractions of a second, but can take a lifetime to change. You’ve got a great offer — now make it look great. Pay attention to colors, layouts, and spelling! Grammatical and spelling errors can turn someone off of your company before you have a chance to get your foot in the door.

By truly understanding these elements, you can build a direct mail campaign on their solid foundation. Then, all you’ll have to do is find a reliable printing company to handle your commercial printing needs. Don’t let another campaign fall by the wayside; improve your foundation and get started with commercial printing today.

Click here to learn more about direct mail campaigns in the Tampa Bay Area. 

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Direct Mail Don’ts: 3 Things To Avoid During Your Campaign

In this digital marketing era we live in, the consumer rules. With a plethora of businesses all vying for their attention, they have the opportunity to be choosy. Marketing strategies must be well thought out or they will fall by the wayside while your competitors scramble to the top. You have to be aware of direct mail don’ts to avoid client conflict.

Direct mail marketing campaigns offer a way to give your consumers what they want — personal attention and motivation to swear fealty to your brand. Let’s take a look at three things you should not do when working on your direct mail campaign.

Close-up Of A Businessperson's Hand Holding Marker On Document for direct mail dont's

Direct Mail Don’ts

  • Fail to proofread

Although you may be excited about your mail processing campaign, don’t rush things. Nothing turns a customer off more — and puts your mail in the garbage faster — than a glaring typo, noticeable formatting issue, or overall poor print quality. Before you give the go-ahead to mass produce the product, take some time to actually look at it and read it over.

  • Forget to follow up

Direct mail marketing is an easy and profitable way of getting your company’s foot in a customer’s door, but it’s going to take a little more effort to fully secure a lead. Make sure that you’re re-engaging after that initial interaction, or your consumers may lose interest and go elsewhere.

  • Ignore the Internet

As effective as direct mail can be, it shouldn’t be your only marketing strategy. We live in a digital and mobile age. Meaning nearly everyone in the world owns a cell phone, so not establishing an online presence is damaging. Find a sustainable balance between direct mail marketing and digital marketing, and you’ll be hitting customers on all fronts.

You can’t create an effective direct mail advertising scheme without a quality printing company at your disposal. By utilizing all manner of printing services and implementing a direct mail processing plan, it will be surprising at how many new leads your company receives. Approximately 90% of millennials believe that direct mail advertising is reliable; by resisting the above mistakes, you can help raise that percentage even higher.

Additional resources about our direct mail services we offer, click here.

Additional resources about what other direct mail mistakes to avoid are here. 

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Ways To Improve Your Campaign: 3 Ways for Dang Good Direct Mail

There’s no doubt that the world is changing. As technology becomes more and more pertinent, advertising campaigns have to adapt. At the same time, consumer behaviors are shifting; the demand for personalized marketing strategies is higher than ever. Making ways to improve your campaign seem difficult. If your company doesn’t incorporate both mobile and direct mail campaigns in their marketing methods, it’s only a matter of time before you fall behind the competition. Here are three ways to bring your direct mail marketing campaign into the modern era.

Close up Woman hand arranging wood block stacking as step stair. Business concept growth success process for ways to improve your campaign.

Ways to Improve Your Campaign:

Presentation

It takes less than a second for people to form first impressions, and often times they change. Treat the design and aesthetic of your direct mail advertising like you would your store itself; it needs to be professional but not too serious, and casual but not lazy. As with most things in life, balance is crucial to success.

Personalization

Though this will be trickier for new customers, personal campaigns can greatly boost your odds of a sale. It has been statistically proven that customer experience trumps cost — try to treat your customer like an old acquaintance rather than someone with deep pockets. Collect as much information as legally possible to create an experience that is personal and unique rather than vague and generic.

Provide Value

Even the best direct mail campaigns fail if they’re not relevant to their target demographic, or if they don’t offer something useful in return. For example, people are less likely to visit your site if there’s no promotional sale currently going on. Try to focus on things that will encourage your customers to learn more about your business; the closer they get, the more likely they are to support your company.

Did you know that over 60% of direct mail recipients went on to visit a promoted website? With success like that, your company will be one step closer to domination in its field. You’ll need to find quality commercial printing services to handle the production of your direct mail campaign, and then you can truly experiment with the benefits direct mail offers.

If you’re ready to get started on a campaign of your own, contact Modern Mail and Print Solutions at 888.430.6245 for all your commercial printing needs today.

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How to Make a Millennial Direct Mail Campaign Successful

Contrary to popular belief, millennials do read direct mail. In fact, research has found that about 77% of millennials actually pay attention to direct mail advertising. But it is important to know what millennials are looking for in a direct mail campaign in order to make it successful. So if you have a direct mail campaign in mind, here are a few ways you can ensure it attracts the attention of your millennial audience. Continue reading for tip to make a millennial direct mail campaign…

Group of young people with smart phones standing in a row outdoors against a wall

Make it personal

One of the main things millennials look for in direct mail advertising is personalization. And with customers saying only 31% of the direct mail they receive incorporates useful personalized content, it’s crucial to go beyond just using their name. Putting other personal elements like a birthday coupon or their reward program balance could give you that extra edge against competitors. Working with a direct mail and printing company to create direct mail that focuses on individualism is key when trying to appeal to millennials.

Link it to digital platforms

While millennials do check and read their mail, they often put a heavier focus on online marketing. This is why combining direct mail and digital platforms could be beneficial. Direct mail should be used to lead consumers to online resources. This can be done by including links to social media and websites or even adding QR codes for increased convenience. Combining print and digital marketing tactics is a great way to get the attention of younger generations.

Use an emotional angle

Millennials are known for taking action when something is important to them. This is why more and more marketers are working with a direct mail and printing company to create campaigns. They want to make emotional appeals to their customers. Making a social statement about how the company is making an impact is a way to attract a younger audience. Pledging to make donations, talking about the support of specific causes, or even just using the right colors and pictures can make a huge difference in standing out in the pile of mail.

While millennials do read their mail, it takes a little more effort to actually catch their attention. So consider implementing one of these tips and your direct mail campaign is sure to appeal to the millennial audience.

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